Greetings!
Recently I reviewed a white paper titled “McKesson’s Approach To The JACHO 2005 National Patient Safety Goal On Medication Reconciliation”, which discussed the many solutions that either are or will be available to address the alarming rate for which patient death or injury occurs as a result of medication errors. The key cause for these errors was attributed to the breakdown in communication. (Please see linked document). It was the importance of sharing information that struck a chord with me as I was thinking about my experiences with InSight.
The success of our organization lies within the strength of our collective voice. To increase the impact our experiences can have on our community, InSight continues to invest in programs that will enhance the ability of the member to “give back” and share your knowledge. These avenues of communication foster the ability of each of us to help improve the lives of our patients; increase the value we provide to our organization; and affect our organization’s overall business.
Over the past several weeks, we all had the opportunity to raise the level of InSight’s collective voice through the sharing of our successes and challenges in many different ways. Whether you attended the annual conference; participated in our new customer satisfaction enhancement process; worked on a volunteer committee; or contributed to our discussion forums, the InSight voice is clearly heard year round.
However, the long term impact of InSight can only be sustained through increasing the use of these avenues of communication. Though the health of our organization is currently strong, our growth is clearly tied to the level of participation of our members. Just imagine how far the InSight voice could reach if each member either volunteered to speak at next year’s conference; posted information to our discussion forum; contributed to the CSE process; joined a volunteer committee; or recruited one new member to join InSight. I can and the reach is limitless.
Deborah Gash
InSight President
Vice President Chief Information Officer
Saint Luke's Health System