Happy New Year!

In my first President’s Message, I begin with thanking Debe Gash for her leadership and support in 2007. In 2008, I plan to build upon the strong foundation that she set during her presidency. I must also acknowledge the InSight 2008 Board of Directors. With their support and yours, I’m confident we will take InSight to even higher levels this year. What better way to start this year than to review upcoming programs.

We will continue to work on our strategic plan through growing membership, driving membership via the Web and strengthening our McKesson partnership.

We work diligently to increase membership to strengthen our education, networking and influence. We’ve done so by bringing McKesson’s newly acquired RelayHealth, ANSOS One-Staff and ORSOS One-Call customers to InSight.

We also welcomed the Society for Users of McKesson Medical Imaging Technology (SUMMIT) as a special interest group. In addition, we attracted CIOs and top IT executives to the CIO Forum. This year, Debe Gash will lead efforts to enhance this program.
Furthermore, the results from the 2007 McKesson customer surveys will be assessed this quarter and recommended changes or validation points will be applied to InSight’s offerings starting in 2008 to aid in membership growth.

Our new and improved Web site was unveiled on Monday, January 21! Like you, I look forward to using an easier navigable site for updated discussion forums, access to the updated document repository and much more.

To read the President’s Message in its entirety, click here.

Rick Warren
VP & CIO – Foote Health Systems

InSight Volunteering History:
IBAX User Association (IUA) Board member 1997-8
A member of the IUA board entering discussions with TIMES board to consolidate six user groups to form InSight in 1998
InSight Board of Directors 1998-2002, 2007
Board member at large (from IUA) in 1998
VP Enhancements in 1999
President elect in 2000 - created and sponsored Web Committee
Board President in 2001
Past President in 2002
Chaired Nominations Committee, 2002
Appointed Past President again in 2007 to fill a vacancy
Chaired Nominations Committee, 2007
Website Committee member 2000 - 2006
Tom Utley Award winner 2003
CIO Task Force member 2006-2008

Length of InSight Membership:
Continuously from the beginning of InSight: 1998-2008

1. Can you explain what volunteering with (or being a member of) InSight has done for you personally?
My association with InSight has helped with my personal and professional development in many ways. Through the years I've had the opportunity to work with many different leaders and witness and learn from them. By working with others I've learned the value of different views and approaches. I also maintain contact with several fellow volunteers via email for ongoing consultation.

2. Can you explain how volunteering with (or being a member of) InSight has helped your organization?
Before each conference and Board Meeting I make two lists of topics to maximize my networking. The first list is what current projects or problems I want to learn more about from others, either vendors or colleagues. The second list has major projects, successes, tips and lessons learned that I'm willing to share with others. I work both lists throughout the meeting and networking to get the most of my time. While at the conference I make a list of take-aways that I follow-up with when I get home. I've found this simple method to help me focus my activities for optimal return for my hospital.

3. Can you provide an example of how InSight has brought you and/or your company measurable value?
There are too many examples to count. Every year we use the McKesson product update sessions at the conference not just to learn about the new features, but also to update our planning documents by identifying required predecessors and understanding benefits for priority setting. This in turn helps us optimize our capital budget spend on what will benefit us most and where it fits with our resource plans. We attend SIG sessions for each product to learn how others are using the products in their organizations. We avoid expensive mistakes and rework by learning from other users. It is not unusual for Foote to send 10 or more people to the conference to be able to cover all the SIGs for our products. From our internal IS plans we keep an eye on new products and solutions in the Product Solution Center and talk to developers about what we think is needed before we will be ready to invest in additional products. From informal networking with other users we learn wh! at works and what doesn't, saving countless hours and avoiding frustration in leveraging the flexibility of the solutions. Having direct input into the Strategic Enhancement Process has resulted in additional features and functions streamlining our workflow for years to follow. We've never taken the time to go back and measure the actual savings. But, perhaps common example will help describe how I think about it.

If our comments at the Series SIG in 1998 resulted in an enhancement saving 30 minutes/day for each biller (eg $10/hr), then our ROI would be $5 multiplied by 30 billers multiplied by 250 workdays/yr multiplied by 10 years equaling $375,000 so far from that one idea. Multiply this concept times the number of staff that attend and consider the compounding effect. Assuming it cost our hospital $2,500 to send that staff member for ten years, our investment would have been $25,000. Not a bad return on just one idea! InSight unquestionably provides real value, whether we do the math each time or not.

4. What excites you most about the future of InSight?
Having served on the Board for many years and having had the opportunity to come back last year, I see InSight is very well governed and managed. This excites me because I'm assured that the staff at Foote will continue to have the opportunities to share, learn and grow by volunteering with InSight and attending the conferences to return value to Foote Health System for years to come.

The deadline for the Membership renewal rate is fast approaching. In order to pay the $60 renewal rate and avoid the $90 new-member fee, you must renew by February 1, 2025.

With the rollout of InSight’s updated Website, an InSight membership has become increasingly valuable. Check out the Member Benefits page to see what an InSight membership offers and renew today.

The Web Committee is pleased to unveil the new look and feel of the InSight Website. This, combined with ease-of-use tools and functionality, is the accomplishment of a huge volunteer effort over the past 6 months.

• Upgraded Association WebBlock Framework that provides a robust and scalable Web technology framework offering content management and several interactive modules.
• Reorganized Home Page that will improve your navigation throughout the site combined with increased efficiencies relating to your use of the Strategic Enhancement Process. Further, we have created Portal Pages based on your login credentials by Member, CIO, or Registered Non-Member, providing specific user role related content to be delivered to your fingertips. Obviously, as the needs of the membership grow for additional portal pages, it will be easy to implement due to the flexibility of our new platform.
• Upgraded Discussion Forums that will allow you to respond to emails and have your input included in the discussion thread from your own personal inbox. This feature functionality will also be part of your experience when utilizing the improved Strategic Enhancement Process.
  -Upgraded Document Repository that will provide for increased ability to store relevant materials and enhanced search options to quickly locate what you are seeking.
• Improved Strategic Enhancement Process designed to meet the needs of the membership. Some of the improvements include streamlined navigation combined with quick links that will take the member to the desired function, elimination of the dual scroll bar to remove white space, "opt in" functionality to receive email notification when a Customer Satisfaction Enhancement (CSE) is created and/or updated, and improved capability to make edits through a newly designed page that supports the members needs.

The new Website is bound to afford a greater benefit to the InSight community. Take a look.

Visit the new InSight Award Winners page with a description of the Tom Utley Award, Membership Achievement Award and the SIG Volunteer of the Year Award, along with a list of current and past winners.

The InSight 2007 Annual Report is now available on the new www.insight-net.org. Visit the Annual Report Web page to hear from 2007 InSight President Debe Gash, see InSight’s Financial Report and review other pertinent information about our year in 2007.

In January, InSight officially welcomed SUMMIT as a new SIG in our community. The addition of SUMMIT not only strengthens InSight’s numbers, but is also an overall benefit to InSight membership.

A larger community creates a larger network to communicate and share knowledge which benefits both our individual organizations as well as our industry. SUMMIT members joining InSight will be able to take advantage of full membership benefits such as Web site access and eLearning opportunities, as well as a special SIG track focused on SUMMIT at the InSight 2008 Annual Conference.

In the Top 20: 2007 Year-End Best in KLAS report, McKesson’s Paragon® community HIS solution made Best in KLAS for the second straight year. In addition, McKesson outpaced competitors in products designated as category leaders and with top three rankings (18). The report by KLAS Enterprises LLC provides a summary of health information system (HIS) software, services and medical equipment performance data as reported by physician offices, clinics, IDNs, inpatient facilities and applicable healthcare agencies. Read the McKesson press release for details.

McKesson solutions with Best in KLAS rankings:

• Pathways Financial Management™ and Pathways Materials Management™ (for the fifth straight year) in the Financial/ERP category
• Horizon Homecare™ in the Homecare category
• Paragon® in the Community HIS category

McKesson solutions classified as Category Leaders:

• Pathways Compliance Advisor™ in the Revenue Cycle – Medical Necessity Category
• ANSOS One-Staff® in the Staff/Nurse Scheduling Category
• ROBOT-Rx® in the Medical Equipment – Medication Dispensing – Centralized Category
• Horizon Meds Manager™ in Community Clinical software - Pharmacy Category
  

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