September 11, 2025 – 3:15pm-4:15pm
Pharmacist ACPE #014-999-09-041-L04-P
Pharmacy Tech ACPE #014-999-09-041-L04-T
Description
Advanced closed loop functionality helps deliver higher levels of electronic integration between CPOE and Pharmacy systems for complex medication orders. With patient safety at the forefront, organizations can minimize transcription errors related to clinical interpretation of narrative instructions previously limited to free text entry within comment fields, as well as advanced tools available to enhance integration of high-risk medications and patient populations. This session will also focus on Duke University Hospital’s strategy for driving increased physician adoption through the application of advanced dosing decision support tools in specialized inpatients, including pediatrics and chronic organ failure. Participants will learn how to leverage advanced tools to streamline the integration and processing of multi-ingredient orders (IV additives) and multi-component orders (taper, joined, simultaneous, exclusive). Finally, participants will gain knowledge of how to navigate organizational and clinical challenges when implementing closed loop in your institution including: generating an atmosphere for adoption, surveying clinical workflow impacts and project buy-in through active engagement of pharmacists and nurses, engaging executive stakeholders and clinical champions to ensure success, and monitoring and measuring impacts of this change in your hospital.
Objectives
- Explain interaction with physician and pharmacy order entry systems for medication closed loop.
- Discuss, compare and contrast characteristics of advanced closed loop integration between physician and pharmacy order entry systems.
- Describe how to apply basic project management and research principles to monitor and measure the organizational impact of a closed loop IT implementation and measurably reduce the likelihood of adverse drug events.
Presenter
Heidi Cozart R.Ph, Duke University Health System, Clinical Director, CPOE and IT Patient Safety
Heidi currently serves as the Clinical Director, CPOE and IT Patient Safety for Duke Medicine after coming to Duke University Hospital in 2001 as a Clinical Pharmacist in Informatics. She graduated from the University Of Iowa College Of Pharmacy in 1994 and began her career in informatics in 1996. Since then, she has worked in various aspects of the field of health care informatics, including corporate sales, project management, software design, and application deployment. While at Duke, she has been involved in clinical software design projects, ambulatory & pharmacy application deployment and patient safety research. She currently directs all aspects of the Duke University Hospital CPOE program, as well as computerized patient safety reporting and surveillance systems. Her primary career interests include quality improvement with a focus on IT interventions and leveraging the increasing volume of electronic healthcare data to measure the impacts of these IT interventions on patient care processes and outcomes. She completed the American Medical Informatics Association (AMIA) 10X10 professional training program in 2006 from Oregon Health and Sciences University and received her Six Sigma Black Belt and Design for Six Sigma Certifications from North Carolina State University in 2007. She is currently working towards a Masters degree in Biomedical Informatics from Oregon Health and Sciences University in Portland, Oregon.